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Support
Last updated: 29 October 2026
Have a problem, a question or an idea about Hangisi? Reach us here. We usually reply within 2 business days.
Contact us
Email seros.dev@gmail.com. Tell us your device (iPhone or Android), your username and a short description of the problem; a screenshot helps us help you faster.
Frequently asked questions
- Who can see my vote? No one. Not even the person who asked can see who voted for what; results only show totals.
- Can I change my vote? Yes, tap another option in the poll to change your vote at any time.
- Can I edit my poll? No, a published poll can't be edited; you can delete it from the ⋯ menu.
- How do I cancel Hangisi Premium? On iPhone: Settings › your Apple Account › Subscriptions. On Android: Google Play › Payments & subscriptions. Deleting your account does not cancel your subscription.
- How do I delete my account? In the app: Profile › ⋯ › Settings › Delete account. See the Account Deletion page for details.
Reporting content or users
If you see a poll, comment or user that breaks the rules, tap ⋯ and choose “Report”; you can block the user from the same menu. Reports are reviewed within 24 hours. If someone is in immediate danger, call your local emergency number first.